You may return or exchange items within 10 days for Size/Color, however on special Ordered Items we have to charge a 25% restocking fee. When a refund, in stead of exchange, is being requested, we do not pay or refund postage fee's unless the items was shipped incorrectly or it was defective.
You should expect to receive your refund within 14 business days , however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return, and process the refund internally. We unfortunately can not control the amount of time it takes your bank or credit card issuer to process your refund.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We are only shipping to the continental United States at this time we are not shipping internationally. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.